TERMS AND CONDITIONS
The website www.concentric.ro is owned and managed by the company PEINT SIZĂRS S.R.L., a legal entity of Romanian nationality, having its registered office in Bucharest, 44A Drumul Taberei Street, block Z132B, entrance B, 6th floor, ap 38, room 1, District 6 and the correspondence address in Bucharest, 7 Mitrita Constantinescu Street, District 3, Sole Identification Code: 42629961, Trade Register: J40 / 6349/2020, Tel: 0727.801.649, E-mail: email@example.com.
Viewing the products and implicitly placing the order is equivalent to the understanding, reading and acceptance of the terms and conditions of this contract by the CUSTOMER / BUYER. The site administrator reserves the right to amend the content of this contract / agreement at any time, without prior notice to Customers.
1. DEFINITIONS AND TERMS
Seller – S.C. PEINT SIZĂRS S.R.L., having CUI identification data: 42629961, Trade Register: J40 / 6349/2020, with share capital in the amount of 200 lei and the registered office in Bucharest, Drumul Taberei Street, no. 44A, pp. Z132B, entrance B, 6th floor, ap 38, room. 1, District 6 and the correspondence address in Bucharest, 7 Mitrita Constantinescu Street, District 3.
Buyer – the individual / legal entity or any legal entity that places an Order on the site.
Site – domain www.concentric.ro.
User – any individual / legal entity registered on the Site or who visits the Site and has read the Site-specific clauses in the Terms and Conditions section.
Username – pseudonym by which a certain User / Customer / Buyer can set it when registering on the Site or optionally when placing the order.
Account – the section of the Site consisting of an email address (or username) and a password, which can be created optionally by the User / Customer / Buyer.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer by which the Customer expresses the intention to purchase goods or services from the Site by making their payment (by the methods agreed by the Seller).
Courier – the person of public or private law who carries out courier activities according to law.
Goods and Services – any product or service available on the Site.
Specifications – all descriptions and specifications / information of the Products and Services as specified in their presentation.
Contract – represents the agreement concluded at a distance between the Seller and the Buyer, without their simultaneous physical presence.
Content – all information, data, descriptions presented on the site or the content of e-mails sent by Buyers to the Seller, any information communicated by any means by the Seller or Buyer.
Comment – a written evaluation by the buyer based on an order placed on the site regarding the quality and consistency of the products or services.
Document – these Terms and Conditions.
2. CONTRACTUAL DOCUMENTS
2.1. By placing an order, the Customer expresses his agreement with the form of communication agreed by the Seller, respectively by telephone or by e-mail.
2.2 The notification received when placing the Order is purely informative and does not represent its acceptance until the final notification of acceptance of the order and its processing is received. The contract is considered concluded when the Buyer receives from the Seller the final notification regarding the product shipment.
2.3. We reserve the right not to deliver large orders and quantities and reserve the right to change the quantity of goods and services. In this case, we will inform you by the provided e-mail address when placing the order or by telephone.
2.4 We reserve the right to select our customers, depending on the orders placed and fulfilled, implicitly on their behavior.
3. ONLINE ORDERS
3.1. The photos of the products are informative and contain strictly the products described by S.C. PEINT SIZĂRS S.R.L. in the specifications and description, other accessories that are not specified but exist in the pictures are for information only and are not included in the ordered packages.
3.2. The tariffs of the products or services presented on the website www.concentric.ro are expressed in lei. The final price consists of the purchase price plus the shipping cost. It does not charge any additional fees.
3.3. The information and descriptions of the products or services available on the site (images, specifications, presentations, videos) are made by S.C. staff. PEINT SIZĂRS S.R.L. or are provided by suppliers / collaborators. Therefore, they do not represent a contractual obligation on our part, having the title of presentation and information. They may change at any time due to misunderstandings, errors or other technical issues.
3.4. We do not guarantee the availability of stock for all products, as there may be various problems. Thus, some orders will not be able to be fulfilled. In this case, the Customer will be immediately notified by the Seller.
3.5. The Customer / Buyer declares the data provided for the fulfillment and delivery of the order are true, correct and complete.
3.6. After completing the order, the Customer agrees the Seller should contact him in order to confirm the order (if applicable) or to solve any issues arising in the performance of this contract.
3.7. Following the purchase on the site, they can add reviews (comments) for the purchased products. They can provide both positive and negative comments, provided they follow the rules of coherent expression, use appropriate language, and do not insult other members.
3.8. The Seller reserves the right to amend the Customer’s comment if it is not in accordance with this document.
3.9. The Buyer, by publishing the comment, agrees the Seller may use, reproduce, adapt, translate or distribute the content of the comment for an indefinite and unlimited period as territory.
4. INVOICES AND PAYMENTS
4.1. Following an order on the website www.concentric.ro, the fiscal invoice will be issued with the data provided by the customer. The final price consists of the purchase price plus the shipping cost. It does not charge any additional fees.
4.2. The price of the products, the method of payment and the delivery are specified for each product separately within the site www.concentric.ro.
4.3 The Buyer undertakes to provide the Seller with correct, up-to-date, compliant and true information, which is necessary for the issuance of the fiscal invoice according to the Romanian legislation.
4.4. T.V.A. does not apply to the prices displayed on the website www.concentric.ro.
4.5. The invoice is delivered to the Buyer via Courier.
4.6. If, due to negligence, error or other technical reasons, the Customer did not receive the invoice from the Buyer, this fact must be notified to the e-mail address: firstname.lastname@example.org, or by phone at 0727.801.649.
4.7. Currently, our company, respectively the website www.concentric.ro approves the payment methods displayed on the official page and at the time of completing the order.
4.8. There is no minimum order value, but limitations may be imposed depending on the products ordered (For example, 10 pieces can be ordered from one product category).
5. SITE CONTENT AND INTELLECTUAL PROPERTY RIGHT
5.1. The content of the site www.concentric.ro, as defined in the preamble, may not be used, reproduced, transmitted, published, transferred without the consent of the owner and used for purposes other than those legally allowed.
5.2. The Visitor / Customer / Buyer is not allowed to copy, distribute or transfer, amend the content of the site www.concentric.ro for any purpose other than that for which it was made. The acquisition of images, texts or any other signs belonging to www.concentric.ro, the amendment of the content and descriptions is done with the written consent of S.C. PEINT SIZĂRS S.R.L., because some signs / images include copyright.
5.3. Different images / descriptions / specifications from the site www.concentric.ro are used with the consent of the owners.
5.4. If S.C. PAINT SIZĂRS S.R.L. provides Visitors / Customers / Buyers with the right to use various signs, by written agreement, it will be limited to their use, for the period expressly stated in the document received, without further use and without denigrating the image of S.C. PAINT SIZĂRS S.R.L..
5.5. Visitors / Customers / Buyers may not copy or use the Content of the site for commercial purposes, its use may be made only for personal and non-commercial purposes, in accordance with the provisions of this contract.
5.6. The use of the Content for purposes other than those expressly set forth in this Agreement is strictly prohibited and is subject to applicable copyright laws.
6. SUBCONTRACTING AND ASSIGNMENT OF THE CONTRACT
6.1. SC PEINT SIZĂRS SRL may subcontract / assign this contract / agreement to other third parties, in order to fulfil orders, without the Client’s consent but notifying him.
7. DELIVERY / SHIPMENT
7.1. The Seller delivers the goods purchased by the Buyer by express courier, in a door-to-door system. The buyer can also choose the personal collection of the purchased goods.
7.2. The products will be delivered within 4 – 7 days from the date of order confirmation by email. Delivery time may be extended due to weather conditions or public holidays. Details of these inconveniences will be provided in due time.
7.3. The courier officially approved by our company PEINT SIZĂRS SRL (www.concentric.ro), through which orders will be delivered and returns accepted is FAN CURIER.
7.4. Both the Seller and the Courier guarantee a proper packaging of the products.
The consumer has the right to return the Products in the following cases:
8.1 The Buyer decides to withdraw the Contract. The direct costs of returning the Products are borne by the Buyer.
8.2 The product does not comply with the specifications presented on the site. If the ordered Product proves not to comply with the specifications in the Seller’s offer, it may be requested to return it in order to replace or refund the full value. Return and shipping costs for the replacement product, if any, are borne by S.C. PEINT SIZĂRS SRL.
8.3 If a product other than the one ordered has been delivered, the Buyer has the obligation to immediately report this to the Seller, in order to return the product and to be replaced with the ordered product. All return and transport costs of the ordered product will be borne by S.C.PEINT SIZĂRS SRL.
8.4 For Products sold and delivered by S.C. PEINT SIZĂRS SRL, the Buyer benefits from the right of Products return within 14 days from the date of package receipt.
Depending on the Buyer’s option, the money from the return of the returned Products can be used to pay for another Product or can be returned within a maximum of 14 calendar days from the receipt of the Product by the Seller, in the account indicated when filling out the return form.
8.5 In all cases, the Products must be returned in the condition they were received, in the original packaging and accompanied by all accessories and documents.
8.6 In cases where the returned Products show damaged or incomplete packaging, traces of wear, damage, missing accessories, S.C. PEINT SIZĂRS SRL reserves the right to decide either to accept the return or to stop a part of the value of the Product, the amount that will be determined after the evaluation by the Seller of the damages caused to the Product.
Also, the return can be refused by the Seller in case of abuse (repeated returns) by the Buyer.
If the return has been refused by the Seller for one of the reasons listed above, the return transport cost to the Buyer will be borne by the latter.
9. COMPLAINTS, NOTIFICATIONS AND SUGGESTIONS
9.1. For notifications regarding the purchased products / services or for the functionality of the site, please contact us by phone at 0727.801.649, by e-mail at email@example.com.
9.2. For complaints regarding purchased products / services or other issues arising in relation to S.C. PEINT SIZĂRS S.R.L, please contact us by phone at 0727.801.649, by e-mail at firstname.lastname@example.org.
9.3. For suggestions regarding our products / services or any type of notification, please contact us by phone at 0727.801.649, by e-mail at email@example.com.
9.4. The resolution of notifications and complaints is made in the order of their receipt, the maximum term being 30 calendar days from their receipt.
10. FORCE MAJEURE
10.1. The parties are exonerated from liability in the partial or total performance of this contract in case of force majeure, according to law.
10.2. If, within 15 days, the force majeure does not cease, the parties have the right to terminate the Contract without any of them claiming damages.
11. FINAL CLAUSES – LAW APPLICABLE TO THE AGREEMENT. DISPUTE SETTLEMENT
11.1. If some of the provisions of the Agreement become or are declared void, the validity of the other provisions will not be affected.
11.2. The agreement will be interpreted according to Romanian laws.
11.3. The Parties shall make every effort to amicably solve, using direct negotiations, any misunderstanding or dispute that may arise between them, within or in connection with the performance of the Agreement.
11.4. If, after 15 days from the commencement of these negotiations, the parties fail to amicably settle a contractual dispute, each may request the dispute be settled by the competent courts.
The confidentiality of your personal data is important to us.
In this document we explain how SC PEINT SIZĂRS SRL collects, stores, processes and shares your personal data, according to the applicable legislation.
This note applies in connection with the data processing performed by SC PEINT SIZĂRS SRL
This document is relevant to you regardless of your position: client, partner representative – legal entity, applicant or contact person for other purposes (for example, in connection with requests or complaints), site or point of work visitor, internal, visitor of our site, etc.
We will always be transparent about what we do with your personal data. This policy also tells you what your rights are in relation to the personal data you provide us.
How and when does SC PEINT SIZĂRS SRL collect your personal data?
We collect personal data when it is relevant to your consumer needs or your relationship with SC PEINT SIZĂRS SRL (when you buy products, when you create an account on our sales platform, when you access our customer service, etc.). All your personal data is obtained directly from you when you place an order or fill out a form, when you interact with us online or at our headquarters / office.
We will not use your personal information for marketing purposes without your express consent.
What personal data do we collect?
The usual personal data we collect are: name, address, age, language, delivery address, financial and payment information you use in our business relationship with you, purchase history and other information you choose to provide to us.
Your privacy rights
- The right to access data. You have the right to gain access to the data about you that we process or control or to copies thereof; you also have the right to obtain from us information about the nature, processing and disclosure of this data.
- The right to data rectification. You have the right to obtain the rectification of inaccuracies in the data we process or control related to you.
- The right to delete data („the right to be forgotten”). You have the right to obtain from us the deletion of your data we process or control.
- The right to restrict data processing. You have the right to restrict the processing of your data we process or control.
- The right to object. You have the right to object to the processing by us or on our behalf of data concerning you.
- The right to data portability. You have the right to obtain the transfer to another operator of your data we process or control.
- The right to withdraw consent. In cases we process your data on the basis of your consent, you have the right to withdraw your consent; you can do this at any time, at least as easily as you initially gave us your consent; the consent withdrawal will not affect the lawfulness of the processing of your data we have carried out before the withdrawal.
- The right to lodge a complaint with the supervisory authority. You have the right to submit a complaint to the personal data processing supervisory authority regarding the processing of your data by us or on our behalf. In Romania, this authority is the National Authority for the Supervision of Personal Data Processing.
In order to exercise one or more of these rights or to ask any questions about any of these rights or any provision of this information or about any other issues of your data processing by us, please use the contact details:
SC PEINT SIZĂRS SRL
Correspondence address: 44A Drumul Taberei Street, block Z132 B, 6th floor, apt. 38, room 1, District 6, Bucharest
Phone number: 0775 235 051 (available Monday – Friday: 09:00 – 17:00)
E-mail address: firstname.lastname@example.org
Where do we store your data?
Your personal data is stored in secure environments, being protected against access, use, modification or destruction by unauthorized parties.
Sharing your personal data
Confidentiality is very important to us, so we will never share your information for any purpose other than as explained in this document and as allowed and required by law.
Any data transfer is made in accordance with Romanian and EU legislation.
In addition to the above mentioned cases, we may transfer your personal information to trusted third-party service providers who manage our IT systems, provide delivery or provide services on our behalf. For example: marketing, financial services, advertising, payment providers, delivery and other online and offline services relevant to our business relationship. However, all service providers we use are contractually obliged to comply with the policy of SC PEINT SIZĂRS SRL.
How long do we store your personal data?
Your personal data is stored for as long as is necessary for the purpose for which it was provided.
How do we use your personal data?
We use your data in a variety of different ways, mainly to fulfill your contractual obligation and to improve your customer / contractual partner experience.
- Taking orders and providing services.
- Providing business information with your consent.
- Customer service
- Using the online sales platform
- Recruitment campaigns
- Workshops and events
- Other cases – with your direct consent and in accordance with data protection law.
COOKIES USE POLICY
Cookies are small text files sent by a website server to a web browser (eg Chrome, IE, Firefox, Opera), RAM, or hard drive when you first access website and then stored on the user’s device. The cookie is a completely „passive” file (does not contain software, viruses or spyware and cannot access other information on the user’s hard drive). The files have a simple format, such as „Parameter: Value”. Their lifespan is predetermined, some expire at the end of the session (browser), and others with a longer persistence (of the order of tens of days).
When you browse the website https://concentric.ro , information about your visit to the site is automatically generated.
|moove_gdpr_popup||Save acceptance or rejection of cookies||14 days|
|woocommerce_cart_hash||Ajută WooCommerce să determine când se schimbă conținutul / datele coșului.||Session|
|woocommerce_items_in_cart||Helps WooCommerce determine when to change the contents / data of the cart.||Session|
|wp_woocommerce_session_||Contains a unique code for each visitor so they know where to find basket data in the database for each customer.||2 days|
|wordpress_logged_in_||The cookie is placed to keep users signed in.||Session|
|wordpress_sec_||The cookie is placed to provide protection against hackers, to store account details.||15 days|